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Retail

MEPSC > Occupational Standards > Retail

Brief Description of Job Role

Individuals in this position receive, move, store and deliver products whilst working cordially within the team and retail organisation.

Educational Qualification

8th Class

Version

2.0

NSQF Level

1

Occupation

Store Operations

Duration

Next Review Date

25/11/2024

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Brief Description of Job Role

Individuals in this position service and process all payments made in for sales done within the retail environment whilst working cordially within the team and retail organisation.

Educational Qualification

10th Class/I.T.I (2 Years after 8th Standard)

Version

2.0

NSQF Level

2

Occupation

Store Operations

Duration

Next Review Date

25/11/2024

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Brief Description of Job Role

Individuals in this position display merchandise and interact with customers to understand their needs to service them with sales of relevant product offerings whilst working cordially within the team and retail organisation.

Educational Qualification

10th Class/I.T.I (after 8th standard)

Version

2.0

NSQF Level

3

Occupation

Store Operations

Duration

Next Review Date

25/11/2024

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Brief Description of Job Role

Individuals in this position interact with customers by giving specialized service and product demonstrations to maximize business in a retail environment whilst striving for continuous improvements in levels of services rendered.

Educational Qualification

10th Class/I.T.I (2 Years after 8th Standard)

Version

2.0

NSQF Level

3

Occupation

Store Operations

Duration

Next Review Date

25/11/2024

Downloads




 
 
 
 

Brief Description of Job Role

Individuals in this position visits retail/wholesale outlets as per daily route plan & makes sales call using relevant selling aids like handhelds to increase productivity and achieve sales targets, demonstrate commanding knowledge of the trade being serviced by him/her and the existing competitors. He/she identifies new outlets to increase sales of the products and provide service facilitating resolution of trade problems related to products and company being represented by the salesman. He/she creates demand at point of sale by creating visibility for products putting POSM (Point of sales material) and merchandising elements like counter top/shelves or racks depending on the category of product he/she sells. Hence, he/she needs to influence & own the execution standards of availability and in store visibility.

Educational Qualification

10th Class/I.T.I (after 8th standard)

Version

2.0

NSQF Level

3

Occupation

Sales

Duration

Next Review Date

24/11/2024

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Brief Description of Job Role

Individuals in this position play a key role in planning and organizing merchandise with a sharp focus on product offtake and sales whilst leading a team.

Educational Qualification

12th Class/I.T.I (after 10th standard) with 2 Years of experience in store operations/sales job role OR 12th Class/I.T.I (After 10th Standard) with 1 Year of experience as Retail Sales Associate

Version

2.0

NSQF Level

4

Occupation

Store Operations

Duration

Next Review Date

25/11/2024

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Brief Description of Job Role

This individual acts as a bridge between the e-commerce marketplace and the seller fraternity. He/she is responsible for profiling, interacting and acquiring new sellers in the market and thereafter, onboarding them to the e-commerce marketplace. In addition, he/she is also responsible for managing the already onboarded/existing sellers through query resolution and/or any other issues they may face.

Educational Qualification

10th Class/I.T.I (2 Years After Class 8)

Version

2.0

NSQF Level

4

Occupation

Sales Operations

Duration

Next Review Date

26/05/2024

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Brief Description of Job Role

The individual is responsible for aiding in creation of an attractive digital catalogue and other digital pages with respect to the look and feel of the product and product description. Thus, the accuracy of the information and the correctness of placing products as per buyers directive will be his/her job.

Educational Qualification

12th Class/I.T.I (2 Years after Class 10) with 2 Years of experience in a similar role

Version

2.0

NSQF Level

4

Occupation

Sales Operations

Duration

Next Review Date

26/05/2024

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Brief Description of Job Role

Individuals in this position work for him/herself to earn income instead of working for an employer that pays a salary/wage. An Individual in this position can also be a Direct Sales Agent / Salesman / Sales Executive working on the field to achieve sales objectives / business targets.

Educational Qualification

5th Class (or 1 year experience)

Version

2.0

NSQF Level

4

Occupation

Consumer Sales

Duration

Next Review Date

26/05/2024

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Brief Description of Job Role

Individual in this position is responsible for implementing visual merchandising concepts and elements as per guidelines laid down by the head office/store/various brands in the store. This person will also execute merchandising themes and plots as per business need.

Educational Qualification

12th Class/I.T.I (Two years after Class 10) with 1 Year of experience in similar position /marketing / category management or in retail store operations

Version

2.0

NSQF Level

5

Occupation

Marketing

Duration

Next Review Date

26/05/2024

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Brief Description of Job Role

Individuals in this position should be able to build/manage a store operations team and also possess a good understanding of customer segments and their product and brand preferences, competition and sales techniques and incentives that effect incremental customer purchases.

Educational Qualification

12th Class/I.T.I (after 10th standard) with 1 Year of experience as Retail Team Leader OR 12th Class/I.T.I (After 10th Standard) with 2 Years of experience 2 years of experience at supervisory level in Store Operations/ Sales

Version

2.0

NSQF Level

5

Occupation

Store Operations

Duration

Next Review Date

25/11/2024

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Brief Description of Job Role

Individual in this position also known as Retail Store Owner / Team Leader of a Direct Sales Team. He/ She is the primary or sole operator for the business who employs / engages others for daily operations. In case of direct selling, the individual manages a team and is responsible for selling of goods to consumers away from the fixed retail outlet either from home or any other non-store location.

Educational Qualification

10th Class/I.T.I (2 years after Class 8) with 1 Year of experience in Sales OR Certificate-NSQF (Certified in NSQF level 4 Job role of Retail Sector / Any following Job roles - Individual Sales Professional/ Retail Sales Associate/ Retail Sales Associate Cum Cashier/ Retail/ Seller Activation Executive/ Distributor Salesman) with 1 Year of experience in Sales

Version

2.0

NSQF Level

5

Occupation

Consumer Sales

Duration

Next Review Date

26/05/2024

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Brief Description of Job Role

Individuals in this position often run high profitability organisations that own their facilities and equipment. Individuals in this position own or in-charge of more than one retail outlet. They drive business by employing/ supervising/ managing people to manage the operations through systems and processes. Incase of direct selling, individuals drive sales through leading a large team with higher span of control and higher business volumes.

Educational Qualification

10th Class/I.T.I (2 Years after Class 8) with 1 Year of experience in a supervisory role OR Certificate-NSQF (Certified in NSQF level 5 Job role of Retail Sector / Any following Job roles –Business Builder/ Retail Team Leader/ Sales Supervisor/ Visual Merchandiser) with 1 Year of experience in a supervisory role

Version

2.0

NSQF Level

6

Occupation

Consumer Sales

Duration

Next Review Date

26/05/2024

Downloads




 
 
 
 

Brief Description of Job Role

Individuals in this role manage the overall operations of the store and ensure its profitability. Thus, this individual is responsible to control operational expenses and ensure the growth of 'topline' and 'bottomline' set by the organisation. Individual in this position is responsible for supervising and directing the store staff, taking staffing decisions, ensuring product availability, maintaining visual merchandising standards, ensuring customer satisfaction, optimising the store's financial performance and managing safety and security of the store while adhering to the business and store processes.

Educational Qualification

12th Class/I.T.I (2 Years after 10th Standard) with 4 Years of experience in store operations in a supervisory role

Version

2.0

NSQF Level

7

Occupation

Store Operations

Duration

Next Review Date

26/05/2024

Downloads




 
 
 
 

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