Definition : National Occupational Standards (NOS) specify the standard of performance an individual must achieve when carrying out a function in the workplace, together with the knowledge, skill and understanding they need to meet that standard consistently.
Definition: Qualification Pack (QP) defines the set of NOS which are aligned to Job Roles. Same NOS may feature in QPs of multiple job roles, across multiple industries & trades -e.g. , NOS on ‘Customer Service’ may be applicable to